In General
At Logographi, we believe in confidentiality and security of your information. We completely respect your privacy rights. We take different type of measures to protect your information from disclosure to or access by third parties. Please note that we do not guarantee the security of information, as no method of internet transmission or storage is completely secure. Also note that we may retain and store your information in our databases and systems even after your project with Logographi is completed as long as we have a legitimate purpose to do so and in accordance with applicable law.
We only collect your information with your consent or with lawful reasons; we only collect the personal information that is necessary to fulfil the purpose of your interaction with us; we don't sell it to third parties
We have prepared this Privacy Policy to describe to you our practices regarding the Personal Information. we collect from users of our Site at www.logographi.com and Services.
Payment
For the Design & Print Project, customer needs to pay the 100% advance payment for all the packages. Please note that live video calls or screen sharing support will not be available during the design project at LOGOGRAPHI. All necessary design changes must be communicated through email or WhatsApp exclusively. We appreciate your understanding and cooperation with these conditions. Thank you for choosing LOGOGRAPHI for your design needs.
Returns
Due to the nature of the product, no returns can be made once the order is processed and/or shipped. Any claims for defects, damages, or shortages must be made in writing within two (2) business days after receipt of the merchandise. We will replace only those orders that were processed incorrectly. The replacement of the order will take place only after the receipt of returned merchandise. We will not replace the order if it is determined by us that the order was misused or mishandle by the buyer or part of the order was used by the buyer and part of the order is being returned.
Trademark Rejection
If your trademark is rejected for any reason, LOGOGRAPHI cannot be held liable or responsible. Our expertise lies in creating custom logos, and while trademark rejection often stems from name mismatches rather than logo design, we advise thorough checking before filing. We take responsibility for ensuring design originality during the design process. However, once final files are delivered to you, we are not responsible for any subsequent issues.
Refunds
All the payments made to Logographi are completely nonrefundable. We believe in quality work towards any design task and we give our best to satisfy the clients from our end
Shipping
Logographi will arrange for shipping with a reputed carrier. Logographi will not be responsible for the delay in delivery, loss or damage of the order while the order is with the shipping carrier.
No cancellations & Refunds are entertained
If any disputes Subject to 'Mohali' Jurisdiction only.